Return and Refund Policy

30-Day Money-Back Guarantee

If your LaserGuard arrives damaged, differs from what you ordered, or simply isn’t right for you, you can request a refund within 30 days of delivery.

How to Request a Refund

Use the Contact Us form on our website. Include your order number, the item you’re requesting a refund for, and a brief description of the issue. If your item arrived damaged or you received the wrong item, please include a photo if you can.

If we need the item returned, we’ll send you return instructions. Please wait for those instructions before mailing anything. RideHalo covers return shipping for items that arrive damaged, defective, or incorrect. For change-of-mind returns, you’re responsible for return shipping if a return is required.

How Refunds Are Issued

Approved refunds go back to your original payment method. We’ll let you know when we’ve issued the refund. Your payment provider may take additional time to post it to your account.

Missing Orders

If your order hasn’t arrived by the estimated delivery date or tracking shows it was delivered but you can’t find it, use our Contact Us form with your order number so we can look into it.

Your Consumer Rights

This policy is in addition to any rights you have under applicable consumer protection laws.