Shipping policy
Shipping Policy
Shipping Destinations and Rates
Enter your delivery details at checkout to see the shipping options and rates available for your order. Any shipping charges will be shown before you place your order.
Order Processing and Delivery
Orders are processed before they’re handed to the carrier. Delivery times vary by destination and shipping method. Any delivery dates shown at checkout are estimates.
Tracking Your Order
Once your order ships, we’ll send a shipping confirmation with tracking details when available. Tracking may take time to update after the carrier receives your package.
Changes to Your Delivery Details
Check your delivery details before placing your order. If you spot an error, use the Contact Us form as soon as possible and include your order number. We’ll confirm whether we can update the order before it ships.
Delayed, Missing, or Damaged Orders
If your order is past its estimated delivery date, is marked delivered but hasn’t arrived, or arrives damaged, use our Contact Us form with your order number so we can look into it. For refund requests, see our Return and Refund Policy.