Frequently asked questions
What is the return policy?
You're covered by our 30-day money back guarantee.
If it doesn't arrive as described or you're simply not happy with it, message us and we'll refund you. Simple and easy.
How do I turn on the laser?
There are two buttons. LED turns on the red taillight. LD turns on the laser web. Each one has 4 modes, so you can run either one alone or both together.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Since christmas is coming up, order sooner to reduce chances of delays.
Can I ride it in the rain?
Yes! It's PIX5 water resistant with a sealed charging port, so rain and splashes are fine.
How much does shipping cost?
Shipping is completely FREE. We try to provide the best customer service, and can start that with making our products as affordable as possible.
